Centralized and Secure Repository –CollectMinder gives you and your clients a quick and easy reference to all of your delinquent accounts.
Audit Trail – CollectMinder provides a complete and auditable account history for each delinquent account. It even records and tracks client authorizations for every collection action. Each step of your assessment collection legal process is automated to maximize efficiency and minimize routine clerical errors.
Email Prompts – CollectMinder automatically generates an email message to notify you and your client when the applicable time period has passed under a collection notice and prompts you or the association manager for authorization to proceed with the next collection action. It also provides instant email notifications of completed collection actions.
24/7 Real-Time Access and Knowledge –At anytime you or your clients can know the status of a delinquent account. The only requirement is Internet access and a valid password. You will know the last action taken and next action scheduled in the process. Your clients will have access to attorney billing information so they can easily view fees that have occurred, dates when services were rendered, and descriptions of services for each account.
Data Entry Protection – CollectMinder protects you against errors that occur when entering account information repeatedly. You enter it one time and the system is populated automatically.
Reporting –With CollectMinder anyone can print complete up-to-date status reports quickly and easily for internal use or to update board members. Status reports indicate exactly where you are in the collection process and what action is required next.
Search Features – CollectMinder allows you to easily search the repository by account number, name, address or association.
Protected and Personalized Access –Proprietary information is protected because attorneys and clients are allowed access only to their delinquent accounts. And you determine who has system access privileges. Based on your client’s requirements, you customize their level of access for viewing, updating, or changing account information, and authorizing collection actions.
Seamless Integration – CollectMinder provides the same look and feel of your law firm.
Employee Performance Tracking – CollectMinder is an effective tool for evaluating employee performance. It allows you to easily see your employees’ production, such as the number and amount of invoices generated. And it allows you to see how quickly they respond to requests from the client. All activity is tracked in the system, which gives you an accurate, up-to-date view of your employees’ performance. |
