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Client Testimonials
| “For
many, many years now, I have been looking for a
way to do several things with my New Jersey and
New York community association practice: (1) automate
portions of my collection practice; (2) increase
and improve communication and integration with my
clients; (3) raise the sophistication level of my
practice; and (4) improve the productivity of my
staff and collection-related personnel. Through
Collectronics and Lance and Lauren Williams, I found
that. Together they developed an internet-based,
secure, system used by my practice, staff, managers
and board members. The availability of a way for
my clients to secure up-to-the minute status reports,
communicate with us, learn about the latest developments
in the collection practice and access key documents
and accounting information, all via the internet,
has excited my clients and management company contacts.
My practice is managing more collection files, without
having to add more staff. Collectronics and its
staff have been accessible to plan and troubleshoot
at a moment's notice. I am very excited about the
future of my practice and its connection with Collectronics.
On a personal note, Lauren and Lance Williams have
devoted their personal time to make sure my system
is explained to clients, is fully functional and
tailored to address the ever-changing needs of my
staff, practice and clients. Collectronics has never
failed to live up to a promise made; and Lauren
and Lance Williams have met each and every personal
assurance.”
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David
J. Byrne, Esq., Shareholder
Stark & Stark
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“We
have looked at a number of applications and talked
to software developers about automating our community
association assessment collection system. Collectronics
is the only company we have found that really understands
our practice and offers a comprehensive solution.” |
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Joseph
D. Douglass, Esq., Partner
Whiteford, Taylor & Preston, LLP |
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“Collectronics
implemented our system, ACE (Assessment Collection
Enforcement) last year, and the program has greatly
increased not only the firm‘s efficiency and
productivity, but also our clients’ regard
for our work and reputation. I have been most
impressed with the professionalism and cooperative
attitude of both Lance and Lauren Williams, who
not only provided technical support to the software
but also encouraged us in our implementation and
marketing efforts as well. Collectronics has
been easily accessible, thorough, pleasant, and
a real boon to our association collection practice.” |
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Amy Schott Ferguson, Esq.,
Partner
Cuni, Ferguson & LeVay Co., L.P.A. |
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| “Collectronics® CollectMinder provides our Board members with
complete, up-to-the-minute visibility into the current
status of all ongoing collection efforts. It allows
us to keep those efforts in synch with the Board’s
collective knowledge of our known delinquent accounts.
Since all Board members have Internet-enabled access,
we can review decisions and progress without calling
special meetings or arranging ad-hoc teleconferences.
As a result, CollectMinder maximizes our revenue
collection while minimizing the expense of the process.
No association board should operate without Collectronics’
CollectMinder.” |
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Andrew
Orrick, Board Member
Aventura Condominium Association, Inc. |
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“David and I are very grateful to you, Lance and your entire team. You
saved the sanity of our very special paralegals. Without Collectronics, our
paralegals would not have been able to manage the very significant caseloads
that we ask them to handle. You have allowed us to serve our clients
well, produce results and at the same time give us the tools necessary to
keep our clients advised of our progress on their behalf.
We love the software and we love how you give us attention, listen to our
suggestions and implement our ideas. You are so very responsive to our
every request.
It is hard to believe how far we have come in just 15 months. The
MercerTrigiani assessment collection practice would not be on solid footing
if it were not for you. Thank you, Thank you, Thank you!” |
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Lucia “Pia” Anna Trigiani, Principal
MercerTrigiani |
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